Cisco is extending the expiration date for all active certifications by six months (180 days) as of March 16, 2020 in response to the COVID-19 (coronavirus) pandemic. This covers all Cisco and DevNet Specialist, Associate, Professional, and Expert certifications as well as CCT and CCAr.
So, for example, if your active certification is set to expire on March 30, 2020, it will now be in an active status until September 30, 2020. Or, in other words, you have until September 30, 2020 to recertify.
Your expiration date will automatically be extended, and there is no action required on your part. You will be able to check your personal certification manager page to validate your new expiration date within the next two weeks.
We hope this extension will give you extra time to recertify through our Continuing Education program, which remains open for all Cisco certified individuals at every level. Many Continuing Education options are available online. Please note that when you recertify, your new recertification date will be three years from the date of recertification.
We also want to remind you that there is currently an extremely high volume of inquiries coming into Cisco Certification Support team, so we ask for your patience as we work through your questions and concerns. We will keep the status of your case updated and you can log in to check on it at any time. Please do not open duplicate cases and close any that may be duplicates so that we can resolve inquiries most efficiently.
We will continue to update you on this blog and address your most frequently asked questions below. And to learn more about how Cisco is supporting training and certifications customers during the COVID-19 (coronavirus) pandemic, please visit our landing page for regular updates.
We value your commitment to Cisco certifications during this challenging and unprecedented time.
Q: When is this effective?
A: As of March 16, 2020.
Q: I need to recertify on May 1, 2020, how will this help me?
A: Your new due date for recertification will be pushed out to November 1, 2020. With this extra time, additional Continuing Education credits can be earned, and we hope that testing centers will reopen allowing for written exams to be taken.
Q: Which certifications does this cover?
A: This covers all Cisco and DevNet Specialist, Associate, Professional, and Expert certifications as well as CCT and CCAr.
Q: If I use Continuing Education to recertify, will I get six more months tacked on to the end of the new recertification date?
A: No. If you recertify during or after this six-month extension, the new recertification date will be three years from the date of recertification.
Q: Does this mean you are extending the availability of the original certification exams that were in place before February 24, 2020?
A: No. The exams that were discontinued on February 24, 2020 are retired and will no longer be offered.
Q: Will exam expiration dates also be extended for six months?
A: No. If you have already begun a Professional or Expert journey, you still have three years from when you passed the first written exam to complete either the second Professional written exam or the CCIE lab.
Q: I have a voucher from Pearson Vue, will that be extended as well?
A: Yes. As of March 16, 2020, vouchers from Pearson Vue will be extended for six months as well.
Q: Does this extension apply to channel partner requirements?
A: Yes, this extension applies to Channel Partner qualification requirements as well.
Q: I have a CCIE lab voucher, will that be extended as well?
A: Yes. As of March 16, 2020, your voucher will be extended for six more months.
Q: Will my retired certification (for example, CCNA Routing & Switching) be extended as well?
A: No, only current certifications active as of March 16, 2020 will be extended.
Q: When will I be able to see the extension in my certification manager page?
A: You will be able to check your personal certification manager page to validate your new expiration date within the next two weeks.
Q: Will you be making remote testing available?
A: We are investigating options including remote testing to support our customers in meeting their certification goals. The challenge is in identifying solutions that meet the rigorous standards we have established for testing integrity.