Red Hat Training and Certification COVID-19 Response

Red Hat Training and Certification COVID-19 Response

In response to current events, Red Hat Global Training + Certification has been evolving the way we work with customers and partners as well as the way we deliver our expertise. Due to COVID-19, many of our customers and partners are now subject to travel restrictions, quarantines and similar measures. Others may not be subject to such measures but are understandably reluctant to go to training and testing locations in the near future. Here are the ways in which we are working actively to meet the needs of the current situation. Expanded virtual training class offerings In light of social distancing mandates, we have expanded and scaled up our ability to deliver live virtual training classes as a replacement for in-person training events. This expansion includes the addition of courses to our virtual training catalog. Red Hat virtual training is real-time training conducted by live Red Hat-certified instructors in an interactive, virtual environment, giving you the same industry-respected content and hands-on labs as the corresponding classroom-based courses, including virtual lab machines that run actual products.   Cancellation flexibility The health and safety of our customers, partners, and fellow Red Hatters is a focal priority. Due to social distancing mandates, we are giving our students, customers and partners full flexibility to cancel and reschedule any previously scheduled classes or exams.   Extending Training Unit lifespan The lifespan of a Red Hat Training Unit is typically 12 months. Due to restrictions of testing and training locations, any Training Unit accounts purchased between now and June 30, 2020, will have a 15 month validity.   Extended exam window Red Hat Certified Professionals (RHCPs) are invaluable ambassadors for Red Hat and open source, and are critical assets to the organizations that employ them. Their health and well-being are very important to us. COVID-19 has caused the closure of many of our testing locations worldwide. Due to changes in the availability of testing locations, we are extending the period during which students can take certification exams by three months.   Postponed certification expiration We are extending all certifications set to expire between March 17, 2020, and September 30, 2020, to October 1, 2020. Affected RHCPs have been notified. Some questions have arisen about the approach we are taking. Why not extend all certifications? Why extend certifications expiring in September by just weeks or days? In the spirit of open source and the open organization, we want to be transparent and share our answers. First, the approach we are taking is the one we could put into effect most quickly from a technical perspective and set the minds of RHCPs at ease soonest. Second, the approach is fair and proportional. We do not know what the situation will be in six months. Our response weights the known present more heavily than the unknown future. We will plan to revisit the extension date if that becomes necessary.   Discounts on digital learning We have put certain discounts and promotions in place around our digital learning offerings in order to make them more accessible. These discounts vary by geography. Students can check with their local Red Hat Training + Certification teams to determine what promotions may be available.   Looking to the future We’re optimists, and hope for a better situation in the near future. We are also realists, and thus are working actively to develop new ways to meet the needs of the current situation. We wish health and safety to everyone, their loved ones, their colleagues and their communities.
Vice President of Global Learning Services (Red Hat Training + Certification), Red Hat, Inc.

Cisco extending the expiration date for all active certifications

Cisco is extending the expiration date for all active certifications by six months (180 days) as of March 16, 2020 in response to the COVID-19 (coronavirus) pandemic. This covers all Cisco and DevNet Specialist, Associate, Professional, and Expert certifications as well as CCT and CCAr.

So, for example, if your active certification is set to expire on March 30, 2020, it will now be in an active status until September 30, 2020. Or, in other words, you have until September 30, 2020 to recertify.

Your expiration date will automatically be extended, and there is no action required on your part. You will be able to check your personal certification manager page to validate your new expiration date within the next two weeks.

We hope this extension will give you extra time to recertify through our Continuing Education program, which remains open for all Cisco certified individuals at every level. Many Continuing Education options are available online. Please note that when you recertify, your new recertification date will be three years from the date of recertification.

We also want to remind you that there is currently an extremely high volume of inquiries coming into Cisco Certification Support team, so we ask for your patience as we work through your questions and concerns. We will keep the status of your case updated and you can log in to check on it at any time. Please do not open duplicate cases and close any that may be duplicates so that we can resolve inquiries most efficiently.

We will continue to update you on this blog and address your most frequently asked questions below. And to learn more about how Cisco is supporting training and certifications customers during the COVID-19 (coronavirus) pandemic, please visit our landing page for regular updates.

We value your commitment to Cisco certifications during this challenging and unprecedented time.


Q: When is this effective? 

A: As of March 16, 2020.

Q: I need to recertify on May 1, 2020, how will this help me?

A: Your new due date for recertification will be pushed out to November 1, 2020.  With this extra time, additional Continuing Education credits can be earned, and we hope that testing centers will reopen allowing for written exams to be taken.

Q: Which certifications does this cover? 

A: This covers all Cisco and DevNet Specialist, Associate, Professional, and Expert certifications as well as CCT and CCAr.

Q: If I use Continuing Education to recertify, will I get six more months tacked on to the end of the new recertification date? 

A: No. If you recertify during or after this six-month extension, the new recertification date will be three years from the date of recertification.

Q: Does this mean you are extending the availability of the original certification exams that were in place before February 24, 2020? 

A: No. The exams that were discontinued on February 24, 2020 are retired and will no longer be offered.

Q: Will exam expiration dates also be extended for six months? 

A: No. If you have already begun a Professional or Expert journey, you still have three years from when you passed the first written exam to complete either the second Professional written exam or the CCIE lab.

Q: I have a voucher from Pearson Vue, will that be extended as well? 

A: Yes. As of March 16, 2020, vouchers from Pearson Vue will be extended for six months as well.

Q: Does this extension apply to channel partner requirements?  

A: Yes, this extension applies to Channel Partner qualification requirements as well.

Q: I have a CCIE lab voucher, will that be extended as well?

A: Yes. As of March 16, 2020, your voucher will be extended for six more months.

Q: Will my retired certification (for example, CCNA Routing & Switching) be extended as well?

A: No, only current certifications active as of March 16, 2020 will be extended.

Q: When will I be able to see the extension in my certification manager page?

A: You will be able to check your personal certification manager page to validate your new expiration date within the next two weeks.

Q: Will you be making remote testing available?

A: We are investigating options including remote testing to support our customers in meeting their certification goals. The challenge is in identifying solutions that meet the rigorous standards we have established for testing integrity.